In the United States (US), under federal and state laws, business owners are allowed to have “All Sales Final” policies as long as they clearly communicate them in writing. This means they don’t have to provide refunds or accept returns, except when a product is defective.

• It’s important to note that California has stricter consumer protection laws than other states. In California, businesses with an “All Sales are Final” policy must display in a conspicuous place, along with any other return or refund limitations. Failure to do so will result in the requirement to honor all return, exchange, and refund requests.